Effective Date: July 20, 2026
Last Updated: July 20, 2026
Website: thenewwings.org
At The New Wings, accessible from thenewwings.org, protecting the privacy and personal data of our users—especially parents, guardians, and enrolled children—is our top priority. This Privacy Policy outlines the types of information we collect, how it is used, stored, and protected, and your rights regarding that information within our online school readiness program.
1. Information We Collect
To deliver personalized, high-quality, one-on-one virtual learning and assessment experiences, we collect several categories of information:
A. Personal Information (Parents & Guardians)
Contact Details: Name, email address, phone number, and physical location.
Account Credentials: Login usernames, password hashes, and account preferences.
Billing & Payment Details: Transaction history, invoicing data, and payment status (processed securely through encrypted third-party payment gateways; we do not store full credit card details on our servers).
B. Student Information (Children)
Because our programs involve young learners, we collect only the necessary information required to tailor personalized 1-on-1 sessions:
Profile Details: Child’s first name, age, date of birth, and primary language spoken.
Educational & Readiness Data: Observational assessments, milestone tracking, developmental notes, session attendance, and customized learning plans created during one-on-one sessions.
C. Technical & Usage Data
Device & Connection Data: IP address, browser type, operating system, device identifiers, and system performance logs.
Usage Details: Pages visited on thenewwings.org, duration of visit, referring URLs, and interaction with session portals.
2. How We Use Your Information
We use the collected information strictly for operational, educational, and communication purposes, including:
Delivering Educational Services: Facilitating 1-on-1 virtual school readiness sessions, setting up individualized learning objectives, and evaluating developmental progress.
Parental Communication: Sending progress reports, session scheduling updates, administrative notices, and program modifications.
Account Administration: Managing subscriptions, processing payments, verifying user identities, and handling support requests.
Platform Enhancement: Monitoring site functionality, troubleshooting technical issues, and ensuring overall platform stability and security.
Legal Compliance: Fulfilling legal obligations, protecting against fraudulent activity, and upholding our terms of service.
3. Children’s Privacy & Data Protection
Protecting children’s online privacy is fundamental to our service. The New Wings operates in full alignment with international privacy standards, including the Children’s Online Privacy Protection Act (COPPA) principles:
Parental Consent: We do not knowingly collect personal information from children under the age of 18 without explicit prior consent from a parent or legal guardian.
Minimal Data Collection: Student data collection is limited exclusively to what is strictly necessary to conduct one-on-one school readiness sessions.
No Marketing to Minors: We do not market products to children, nor do we run targeted third-party advertisements within our student portals or session interfaces.
No Data Monetization: We never sell, rent, or trade student data, profile details, or session assessments to third parties for commercial or advertising purposes.
4. How We Share Information
We do not sell personal data. Information is shared only under the following limited circumstances:
Educational Facilitators: Instructors assigned to conduct your child’s one-on-one sessions access student assessment profiles solely to deliver targeted instruction.
Service Providers: Trusted third-party service providers (e.g., website hosting, secure web video platforms, encrypted data storage, customer support systems, and payment processing). These providers are contractually bound to confidentiality and are prohibited from using your data for any independent purpose.
Legal Obligations: If required by law, subpoena, court order, or governmental regulation, or to protect the rights, property, and safety of The New Wings, our users, or the public.
5. Security of Data and Virtual Sessions
We employ multi-layered administrative, technical, and physical security measures to safeguard user data and maintain session privacy:
Encrypted Transmission: All website traffic, payment data, and sensitive portal information are encrypted using Secure Sockets Layer / Transport Layer Security (SSL/TLS) technologies.
Secure Session Environments: Virtual 1-on-1 sessions are password-protected and accessible only to authorized facilitators and parents/guardians to prevent unauthorized entry.
Access Control: Student records and evaluation materials are restricted to authorized personnel who require access to administer the educational program.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, maintain active educational enrollments, comply with auditing or legal requirements, or resolve disputes. Upon request or following account termination, we securely archive or permanently destroy student and family records according to our standard data disposal schedules.
7. Your Rights & Choices
Parents and guardians retain full control over their family’s personal information. You have the right to:
Access & Review: Request a copy of the personal and educational data stored regarding you or your child.
Rectify & Update: Request corrections to inaccurate, incomplete, or outdated personal information.
Request Deletion: Ask for the permanent erasure of your account data and student records, subject to legal or contractual retention obligations.
Opt-Out: Unsubscribe from non-essential promotional or informational email newsletters at any time via the “Unsubscribe” link in those communications (essential account and session notifications will still be sent).
To exercise any of these rights, please submit a written request to our support email address provided below.
8. Cookies and Tracking Technologies
thenewwings.org uses essential cookies and similar web analytics tools to ensure proper functionality, facilitate user authentication, and gather aggregate usage statistics. You can control or disable cookie preferences through your web browser settings; however, disabling essential cookies may impact certain functionality within subscriber portals.
9. Third-Party Links & Services
Our website may contain links to external web resources, educational tools, or partner services. This Privacy Policy applies solely to information collected by The New Wings. We encourage you to read the privacy policies of any third-party websites you visit.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in operational practices, technologies, or legal standards. Updated versions will be posted directly on this page with an updated “Last Updated” date. Significant changes will be communicated via email or through a prominent notice on the platform.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Program Name: The New Wings
Website: thenewwings.org
Email: info@mindbridgecounselling.org
Address: Plot No 1, Sumhan Nivas, Jayanagar, Sedam Road, Gulbarga, Karnataka -585105, India